Ben Gurion VIP Services: Fast Track, Arbel Lounge and VIP Terminal
At Ben Gurion Airport (TLV), Platinum offers three VIP options that work on their own or together: fast track meet and greet, the Arbel lounge, and the VIP Terminal. Fast track is for passengers who want help through the airport procedures. The Arbel lounge is for passengers who want a private place to wait before departure. The VIP Terminal is a separate private terminal journey, with its own welcome, security, check-in and passport control process.
Fast Track
At Ben Gurion Airport, a dedicated agent meets you, explains each step, and guides you through check-in, security, immigration and customs, and baggage collection, so you spend less time in queues and more time ready for your flight. The service is for arrival and departure, for business and leisure travel, and for passengers who want one person with them from the airport entrance to the gate or the exit.
Arbel lounge
The Arbel lounge at Ben Gurion Airport gives departing passengers a private, peaceful place to wait away from the main terminal crowds. A dedicated Platinum agent stays with you through the airport process and helps with luggage, including luggage assistance for families, while you relax in the lounge with warm drinks and fresh food. Please note that an additional fee applies to access the private lounge, as stated on the Arbel lounge page. A luxury car transfer can be added separately, through the Luxury Cars service.
Private Terminal
Experience a VIP airport journey with our premium services including fast-track passport control and check-in, private driver for arrival or departure, endless buffet and open bar, and duty-free purchases. We offer private and premium services for customers traveling to and from Israel, on both private and commercial flights.






